Communication

Trade Registry Number: 368589

Company Name: Anadolubank A.Ş.

Mersis No: 0068011300300024

Person in Charge: Anadolubank Senior Management

Adress: Saray Mahallesi Toya Sokak No: 3 34768 Umraniye Istanbul

Call Center: 0 850 222 55 50

Tel: 0 (216) 687 70 00

Fax: 0 (216) 659 10 00

Web Address: www.bddk.org.tr

Authorized Supervisory Body: Banking Regulation and Supervision Agency (BDDK)

CUSTOMER SATISFACTION

We highly value your complaints, objections, requests and suggestions regarding our products and services. To evaluate your complaints, objections, requests and suggestions regarding our products and services, you can contact us through the following channels.

By filling out the "Customer Satisfaction Form" through our Internet Branch or our website ,
Via our Call Center at 0 850 222 55 50,
Through our branches,
By writing and sending a petition to our postal address of our General Directorate or from our fax number below.

Address: Saray Mahallesi Toya Sokak No: 3 34768 Ümraniye-Istanbul, Fax: 0216 659 10 60

Please report your lost / stolen debit and credit card to our Call Center on 0 850 222 55 50, which provides 7/24 service.

KEP ADDRESS

anadolubank@hs01.kep.tr

Banks Association of Turkey Individual Customer Arbitration Committee Applications

Communiqué on TBB Individual Customer Arbitration Committee

TBB Individual Customer Arbitration Board Application Form

TBB Individual Customer Arbitration Board Information Brochure